Complaints
If we have got something wrong, we want to know.
How to complain
Email hello@harbourlightskin.test or call 07700 900321, and tell us what happened and what you would like us to do.
What happens next
We acknowledge your complaint within 3 working days and give you a full answer within 30 days. If it takes longer we tell you why.
If you are still unhappy
You can raise concerns about a registered clinician with their regulator. The regulator and register number of each clinician are shown on the About page.