Questions about our plumbing and heating work
The things people ask us most. If yours is not here, ring us.
- How much is a boiler service?
- £85, fixed. That includes a written service record, with no hidden extras.
- Can you come today?
- Usually, yes. Ring before 11 and we can be with you the same day most weekdays.
- Are you Gas Safe registered?
- Yes. We have been Gas Safe registered since 2011. Our register number is 512345, and you can check it at gassaferegister.co.uk.
- Do you work weekends?
- We work Saturday mornings, 9am to 1pm. We are closed on Sundays.
- Do you fit Worcester boilers?
- We repair and service Worcester boilers, along with Vaillant, Ideal, Baxi and Glow-worm. If you are thinking about a new boiler, ring us and we can talk it through.
- Will I know the price before you start?
- Yes. We give a fixed quote before any work starts, and it is written on every job sheet.
- Do you repair all makes?
- Most of them. Worcester, Vaillant, Ideal, Baxi and Glow-worm make up most of what we see.
- How often should a boiler be serviced?
- Once a year. Most manufacturers need it for the warranty.
- Do you supply the suite?
- You can buy it yourself or we can supply it. Either way we tell you what works in your space.
- How long does a new bathroom take?
- Most bathrooms take five to seven working days, from stripping out to tidying up.
- What should I do first?
- Turn off the stopcock if you can, then ring us. We will talk you through what to do while we are on our way.